Support

Support

Got a question? Need some help? We’re here to tell you everything you need to know. Just ask.

Product Returns

We’ll replace any OSS product that has failed within its  warranty period free of charge provided it has not been misused or mishandled. If your product meets this criteria, please obtain a Return Authorization number. To return a product for any other reason, please contact your sales contact or distributor.

Product Registration

Register products now to get support, receive special offers, and be notified of future upgrades.

Product Updates and Errata

Read the latest product documentation to obtain update and errata information.

You're In Good Company...

Group Overview

AEI Group is a leading UK provider of Electronic Manufacturing Services (EMS), bespoke Filtered Connectors and world beating OEM solutions to the Building Controls, Automation and HVAC market. Our extensive range of Manufacturing services and OEM solutions are delivered through our group of companies: Esprit Electronics, Icon Electronics, PCB Partners, AEF Solutions & Open System Solutions (OSS).